Terms and Conditions
These are the terms of service you are agreeing to by enrolling in and/or using the services of TB Services Ltd. It is only under these conditions that TB Services Ltd. allows users to use their systems.
- TB Services Ltd. is NOT a service for the commission of criminal acts. It is an security and privacy service. You agree not to violate any laws of any jurisdiction you are originating from, or terminating into. It is the responsibility of you the user to know and understand any and all relevant laws pertaining to any venue or jurisdiction that concerns you and/or your actions. TB Services Ltd. will not be held liable in any way shape or form for actions done by it's users including criminal liability, and civil liability for damages realized or not realized beyond any monies paid to TB Services Ltd. for it's services by a specific individual.
- You agree to protect your access credentials (user id/password/certificates) and our system from unauthorized use. You are responsible for all actions that occur on TB Services Ltd. where your credentials are used.
- You agree not to use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. You agree not to launch any pop-ups from our service. You agree not to attack in any way shape or form any other computer or network while on our service.
- TB Services Ltd. has pretty strong feelings against exploitation of children, digitally, photographically or otherwise. This type of activity will be prosecuted.
- Users should restrict their data transfer to their purchased plan. While we have Gigabit connections, our service is NOT for large downloads. We do not use traffic shapers on normal
usage (browsing, IM, email, VoIP, etc), if you try a large download, your data rate will be automatically limited to 128Kbit/s.
If this happends, please do not complain. When we see a user use as much bandwidth as say 60 other "regular" users we politely ask them to stop or depart from the service and we do issue pro-rata refunds if this occurs. So what we are NICELY trying to say is hey we'll work with you as long as you are not trying to ruin it for all the others. Can't blame us here. If you have a need to occasionally use a larger amount of bandwidth drop us an email and just consider it ok, as long as it is not an everyday occurrence and it is not more than triple the limit in a 24 hour period. If you think we are unreasonable do speak out - this is a soft terms of service clause that is only intended to be used against the most inconsiderate users (think bandwidth hogs).
- You agree not to share or give your credentials (user/password/certificate) to others. Of course you are going to ask yourself since you are allowed to use the service from anywhere how would we know? The answer is we wouldn't but your account would be responsible for their actions. The accounts are single user,
and trying to open two connections using the same credentials will not work.
- TB Services Ltd. it's owners, agents, employees and others involved with TB Services Ltd. are not in any way shape or form liable for any damages of any sort realized or not realized resulting from or through the use of or arising from the use of or inability to use the TB Services Ltd. services pertaining to any registered user.
TB Services Ltd. can not and does not guarantee uninterrupted service. In any event TB Services Ltd. shall never be liable for any monetary damages beyond what the user paid to TB Services Ltd. and this will not include court costs or attorney fees irrespective of any statues or laws that may be interpreted otherwise. This is our binding agreement when you agree to these terms of service.
- TB Services Ltd. may terminate any user for violating terms of service immediately without notice or refund or suspend the account pending investigation, clarification or comment from the user. If your account is suspended (access denied) you must contact us to see if the situation can be rectified. We will wait a reasonable period of time before we permanently close a users account and shut down all billing. Since we do require a email address from users it is the responsibility of the user to contact us by the supplied email address to: support@tnetservices.com, or sales@tnetservices.com.
- TB Services Ltd. keeps log files for a 5 days period. This is only to protect our service from abusive users. We do not get involved in any form of censorship. We do not give your personal info to any third parties. We do not cooperate with any requests for information unless we are ordered by a court (if it is done within the 6 day period).
- Criminal Activity - Any user who commits any of the following criminal actions: credit card fraud, use of stolen credit cards, bank fraud, PayPal fraud, ebay fraud, e-gold fraud, fraud concerning any other online payment processor, mail fraud, blackmail, extortion, kidnapping, murder, rape, sale of stolen goods, sale of stolen credit cards, operating websites or sending email to conduct identity theft, phishing, pharming, hacking, spamming of any form in, on or through our service using any of our resources sacrifices any and all legal rights to privacy, protection, confidentiality, reasonable or fair treatment, and anything else as a user of our service one could normally expect.
- This is the whole agreement. From time to time TB Services Ltd. may post a new terms of service that will become binding and it is the responsibility of the users to periodically check for new Terms of Service.
Refund Policy
Our refund policy is simple. If, after diligently working with our support staff, you are unable to get connected within three days of signup, we will be glad to offer a refund. We are able to connect 99% of our subscribers, so be sure and check our website, and always feel free to contact support@tnetservices.com. We do NOT offer refunds for slow server speeds or because your favorite application (p2p or otherwise) is not compatible with our system. Our servers are set up for browsing and personal email, but they can be used for p2p, ftp and other internet applications. We do not offer free trials.
Privacy Policy
We collect: name, address, city, state, zip, e-mail, time of order, ordering ip, connecting ip.
We do not collect credit card number, expiration date and security code. We will send you an invoice every month, and you will have to
pay it yourself.
We do not disclose any of this information except to the proper law enforcement agencies. This privacy policy
is null and void for any fraudulent transactions, and we will turn all the info we have to the law enforcement.
Any attempt of fraud will be prossecuted